{"id":16,"date":"2026-08-25T10:07:13","date_gmt":"2026-08-25T10:07:13","guid":{"rendered":"https:\/\/onevintagewholesale.com\/?page_id=16"},"modified":"2026-08-25T11:25:02","modified_gmt":"2026-08-25T11:25:02","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/onevintagewholesale.com\/en\/restitutiebeleid\/","title":{"rendered":"Refund policy"},"content":{"rendered":"

This refund policy describes the practical conditions under which ONEvintage Wholesale accepts returns. Our products are intended for resale by entrepreneurs and private individuals who engage in resale; this policy is a service of ONEvintage Wholesale and is separate from the statutory consumer right of withdrawal, which is not generally applicable to our customers. See the General Terms and Conditions for the legal framework.<\/p>\n\n\n\n

Return period and conditions<\/h2>\n\n\n\n

You have 14 days after receiving your order to return an item or order.<\/p>\n\n\n\n

To be eligible for a refund, the item must be in the same condition as when you received it. We would like to receive all items returned that we have shipped.<\/p>\n\n\n\n

Before you return anything, please contact us first via onevintagewholesale@gmail.com<\/a>. After approval of your return request, we will send you the return address and instructions for returning the item. Items that are returned to us without prior request for return will not be accepted.<\/p>\n\n\n\n

Return costs are the responsibility of the buyer. Any previously paid shipping costs for the original order will not be refunded.<\/p>\n\n\n\n

Damage, incorrect items and Class B<\/h2>\n\n\n\n

Inspect your order immediately upon receipt and contact us immediately if an item is defective or damaged, or if you have received the wrong item.<\/p>\n\n\n\n

Our bundles, kiloboxes and seller boxes consist of second-hand clothing that is hand-sorted. As a result, a bag, bundle or bale can contain up to 15% B-grade items due to human misjudgments during sorting; this is normal and in itself is not a reason for a refund. If you receive a shipment with more than 15% B-grade items, please contact us: you may then be eligible for a (partial) refund.<\/p>\n\n\n\n

Exceptions \/ non-returnable items<\/h2>\n\n\n\n

The following items and orders are excluded from the standard return policy, except for defects, incorrect delivery, or the B-category exception above:<\/p>\n\n\n\n

    \n
  • sale items;<\/li>\n\n\n\n
  • personalised orders;<\/li>\n\n\n\n
  • orders where the clothing has been washed;<\/li>\n\n\n\n
  • articles that have been deliberately purchased as Class B or C items;<\/li>\n\n\n\n
  • articles sold per kilo;<\/li>\n\n\n\n
  • bulk deals and bundles.<\/li>\n<\/ul>\n\n\n\n

    If you have questions or comments about a specific item or a specific order, please contact us.<\/p>\n\n\n\n

    Refund<\/h2>\n\n\n\n

    As soon as we receive and inspect your return shipment, we will let you know whether the refund has been approved.<\/p>\n\n\n\n

    Upon approval, the amount will be refunded via the same payment method used to make the payment (iDEAL, Wero, Klarna, PayPal, or card). Please note that it may take several working days for your bank or payment provider to process the refund.<\/p>","protected":false},"excerpt":{"rendered":"

    Dit restitutiebeleid beschrijft de praktische voorwaarden waaronder ONEvintage Wholesale retourzendingen accepteert. Onze producten zijn bedoeld voor wederverkoop door ondernemers en particulieren die aan wederverkoop doen; dit beleid is een service van ONEvintage Wholesale en staat los van het wettelijke herroepingsrecht voor consumenten, dat voor onze afnemers in de regel niet van toepassing is. Zie de […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-16","page","type-page","status-publish","hentry"],"yoast_head":"\nRestitutiebeleid - Onevintage Wholesale<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/onevintagewholesale.com\/en\/refund-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Restitutiebeleid - Onevintage Wholesale\" \/>\n<meta property=\"og:description\" content=\"Dit restitutiebeleid beschrijft de praktische voorwaarden waaronder ONEvintage Wholesale retourzendingen accepteert. Onze producten zijn bedoeld voor wederverkoop door ondernemers en particulieren die aan wederverkoop doen; dit beleid is een service van ONEvintage Wholesale en staat los van het wettelijke herroepingsrecht voor consumenten, dat voor onze afnemers in de regel niet van toepassing is. Zie de […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/onevintagewholesale.com\/en\/refund-policy\/\" \/>\n<meta property=\"og:site_name\" content=\"Onevintage Wholesale\" \/>\n<meta property=\"article:modified_time\" content=\"2026-08-25T11:25:02+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/onevintagewholesale.com\\\/restitutiebeleid\\\/\",\"url\":\"https:\\\/\\\/onevintagewholesale.com\\\/restitutiebeleid\\\/\",\"name\":\"Restitutiebeleid - Onevintage Wholesale\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/onevintagewholesale.com\\\/#website\"},\"datePublished\":\"2026-08-25T10:07:13+00:00\",\"dateModified\":\"2026-08-25T11:25:02+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/onevintagewholesale.com\\\/restitutiebeleid\\\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/onevintagewholesale.com\\\/restitutiebeleid\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/onevintagewholesale.com\\\/restitutiebeleid\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/onevintagewholesale.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Restitutiebeleid\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/onevintagewholesale.com\\\/#website\",\"url\":\"https:\\\/\\\/onevintagewholesale.com\\\/\",\"name\":\"Onevintage Wholesale\",\"description\":\"Een vintage en tweedehands kleding groothandel.\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/onevintagewholesale.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Return policy - Onevintage Wholesale","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/onevintagewholesale.com\/en\/refund-policy\/","og_locale":"en_GB","og_type":"article","og_title":"Restitutiebeleid - Onevintage Wholesale","og_description":"Dit restitutiebeleid beschrijft de praktische voorwaarden waaronder ONEvintage Wholesale retourzendingen accepteert. Onze producten zijn bedoeld voor wederverkoop door ondernemers en particulieren die aan wederverkoop doen; dit beleid is een service van ONEvintage Wholesale en staat los van het wettelijke herroepingsrecht voor consumenten, dat voor onze afnemers in de regel niet van toepassing is. Zie de […]","og_url":"https:\/\/onevintagewholesale.com\/en\/refund-policy\/","og_site_name":"Onevintage Wholesale","article_modified_time":"2026-08-25T11:25:02+00:00","twitter_card":"summary_large_image","twitter_misc":{"Estimated reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/onevintagewholesale.com\/restitutiebeleid\/","url":"https:\/\/onevintagewholesale.com\/restitutiebeleid\/","name":"Return policy - Onevintage Wholesale","isPartOf":{"@id":"https:\/\/onevintagewholesale.com\/#website"},"datePublished":"2026-08-25T10:07:13+00:00","dateModified":"2026-08-25T11:25:02+00:00","breadcrumb":{"@id":"https:\/\/onevintagewholesale.com\/restitutiebeleid\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/onevintagewholesale.com\/restitutiebeleid\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/onevintagewholesale.com\/restitutiebeleid\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/onevintagewholesale.com\/"},{"@type":"ListItem","position":2,"name":"Restitutiebeleid"}]},{"@type":"WebSite","@id":"https:\/\/onevintagewholesale.com\/#website","url":"https:\/\/onevintagewholesale.com\/","name":"Onevintage Wholesale","description":"A vintage and second-hand clothing wholesaler.","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/onevintagewholesale.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"}]}},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/onevintagewholesale.com\/en\/wp-json\/wp\/v2\/pages\/16","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/onevintagewholesale.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/onevintagewholesale.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/onevintagewholesale.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/onevintagewholesale.com\/en\/wp-json\/wp\/v2\/comments?post=16"}],"version-history":[{"count":1,"href":"https:\/\/onevintagewholesale.com\/en\/wp-json\/wp\/v2\/pages\/16\/revisions"}],"predecessor-version":[{"id":800,"href":"https:\/\/onevintagewholesale.com\/en\/wp-json\/wp\/v2\/pages\/16\/revisions\/800"}],"wp:attachment":[{"href":"https:\/\/onevintagewholesale.com\/en\/wp-json\/wp\/v2\/media?parent=16"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}