FREQUENTLY ASKED QUESTIONS
Where does your stock come from?
We scour the world for the best vintage and second-hand clothing. And we now work with a number of suppliers to keep the quality and stock at a good level.
What quality are your clothes?
We do our utmost every day to deliver grade A and B+ quality clothing. To deliver the best possible product for our customers. Read our product description carefully so you know exactly what to expect.
Which countries do you ship to?
In principle we deliver with our webshop to all countries within the EU. If you are located outside the EU and you want to buy from us, please let us know. We do ask for larger purchases because it must be profitable.
Returns?
If the delivered products are not to your liking, returns are possible. Please read our return policy for details.
Why do clothes smell or are they sometimes not clean?
The clothing has often been stored in a warehouse for a long time, and it is also possible that the clothing has been stored dirty. Unfortunately, as a small business, we are not able to clean the clothing. That is why we ask our customers to wash the clothing themselves.
is it possible to visit the location?
Yes, it is possible to come by. However, this is by appointment. If you want to come by, please contact us!
ONLINE VIDEO HANDPICK
At ONEvintagewholesale you can reserve your online video handpick. This way you can choose the vintage and second-hand clothing items from our vintage clothing wholesaler.
A minimum purchase amount of €300 applies to the online video handpick.
The online video handpick is scheduled for 1 hour . Are you planning to purchase very large numbers of vintage or second-hand clothing? Then we will discuss together whether a longer time slot for the online video handpick should be scheduled.
Are you interested in an online video handpick? Please contact us via the contact form, our e-mail address or via our Instagram page. Please include a description of the items you are looking for in your message. Which brands are you looking for? And what categories of clothing? In addition, indicate the approximate amount you intend to spend on the online video handpick. The more precise your description, the better we can adjust the offer for the handpick to your wishes! Based on this description, we will assess whether we have sufficient of the items you want in stock at that time. If this is the case, we will find a date together with you to have the online video handpick take place and put together the items for the online video handpick for you.
At the time slot you have reserved, we will video call you and we will go through the items that we have sorted for you with you. You can then indicate which items we may or may not add to your order. After the handpicking session, we will prepare the full invoice for you. After you have paid this, the vintage and second-hand garments you have chosen will be sent to you.
Instagram: @onevintagewholesale
Email: info@onevintagewholesale.com