info@onevintagewholesale.com
Last updated: August 25, 2026
Article 1 – Definitions
In these terms and conditions, the following terms are understood:
- Cooling-off period: the period within which the consumer, if they are a consumer, can exercise their right of withdrawal;
- Consumer: the natural person who does not act in the exercise of a profession or business and enters into a distance contract with the entrepreneur;
- Customer: the other party to the contract, being an entrepreneur or a consumer;
- Day: calendar day;
- Sustainable data carrier: any means that enables the customer or the entrepreneur to store information that is personally addressed to him in a manner that allows for future consultation and unchanged reproduction of the stored information;
- Right of withdrawal: the possibility for a consumer to cancel the distance contract within the cooling-off period;
- Model form: the model form for withdrawal that the entrepreneur makes available and that a consumer can fill in when they wish to exercise their right of withdrawal;
- Entrepreneur: ONEvintage Wholesale, as further described in Article 2;
- Distance agreement: an agreement in which, within the framework of a system for distance sales of products organized by the entrepreneur, the use of only one or more remote communication techniques is made until the agreement is concluded;
- General Terms and Conditions: these are the entrepreneur's general terms and conditions.
Article 2 – Identity of the entrepreneur
ONEvintage Wholesale
Veengrasstraat 12
9521 KC Nieuw Buinen
Email address: info@onevintagewholesale.com
Phone number: 0627176689
KvK number: 82803471
VAT identification number: NL003732963B35
Article 3 – Applicability and target group
These general conditions apply to all offers made by the entrepreneur and to any distance contract concluded between the entrepreneur and the customer.
ONEvintage Wholesale focuses its offering on entrepreneurs and private individuals who purchase the offered products with the intention of resale, and not on consumers who purchase the products for their own private use. By placing an order, the customer confirms that the products are purchased for resale or for any other business purpose.
Before the distance agreement is concluded, the text of these general terms and conditions will be made available to the customer. If this is not reasonably possible, before the distance agreement is concluded, it will be indicated that the general terms and conditions are available to the entrepreneur and that they will be sent free of charge as soon as possible upon request.
If one or more provisions in these general terms and conditions are at any time wholly or partially invalid or nullified, the agreement otherwise remains in effect and the relevant provision is replaced by a provision that as closely as possible approximates the intent of the original provision.
Article 4 – The offer
If an offer has a limited validity period or is made subject to conditions, this will be explicitly stated in the offer.
The offer includes a complete and accurate description of the products being offered. Since these are second-hand and vintage clothes, slight differences in color, size and condition of the individual pieces may occur compared to the product photos used; this is inherent in the nature of the products and is not considered a defect.
Obvious errors or obvious mistakes in the offer, such as obvious printing or typesetting errors in prices, do not bind the entrepreneur.
Each offer contains such information that is clear to the customer about the rights and obligations associated with accepting the offer, including the price including VAT, any shipping costs, the method of payment and delivery, and the applicability of the right of withdrawal.
Article 5 – The agreement
The agreement is concluded at the time of acceptance of the offer by the customer and the fulfillment of the conditions set forth therein.
If the customer has accepted the offer electronically, the entrepreneur shall immediately confirm the receipt of the acceptance electronically. As long as the receipt of this acceptance has not been confirmed, the customer may terminate the agreement.
The entrepreneur shall take appropriate technical and organizational measures to secure the electronic transmission of data and ensure a secure web environment.
Within the legal framework, the entrepreneur may ascertain whether the customer can meet his payment obligations, as well as other facts and factors that are relevant for a responsible conclusion of the agreement. If the entrepreneur has good reasons based on this to not enter into the agreement, he is entitled to refuse an order on reasonable grounds or to attach special conditions to it.
Any agreement is entered into under the suspensive condition of sufficient availability of the relevant products.
Article 6 – Right of withdrawal
The right of withdrawal as described in this article is a legal provision that applies exclusively to a customer who is considered a consumer under the law, that is, a natural person who enters into the agreement for purposes that are outside of their business or professional activity. Since ONEvintage Wholesale targets resellers with its offering, this article will usually not apply in practice. For the conditions under which ONEvintage Wholesale nevertheless allows returns, please refer to the Refund Policy.
To the extent that a customer qualifies as a consumer: when purchasing products, the consumer has the option to terminate the agreement without giving any reason within 14 days. This cooling-off period begins on the day after receipt of the product.
During the cooling-off period, the consumer shall handle the product and its packaging carefully, and shall only unpack or use the product to the extent necessary to be able to assess whether they wish to keep the product.
When the consumer wishes to exercise their right of withdrawal, they are required to make this known to the entrepreneur within 14 days of receiving the product, via the model form or by email. After this has been made known, the consumer must return the product within 14 days.
Article 7 – Costs in case of withdrawal
To the extent that Article 6 applies: if the consumer exercises his right of withdrawal, the costs of returning the product shall be borne by him.
If the consumer has paid an amount, the entrepreneur will refund this amount as soon as possible, but no later than 14 days after withdrawal, provided that the product has been received back or conclusive proof of return has been submitted. Refunds will be made using the same payment method as used to make the payment, unless the consumer explicitly agrees to a different method.
Article 8 – Exclusion of the right of withdrawal
To the extent that Article 6 applies, the entrepreneur may exclude the right of withdrawal for products as described below, provided that this is clearly stated in the offer:
- products that have been manufactured in accordance with the specifications of the customer;
- products that are clearly of a personal nature;
- products that by their nature cannot be returned;
- products whose seal has been broken after delivery and which are not suitable for being returned for reasons of health protection or hygiene.
Article 9 – The price
The prices mentioned in the product offer are inclusive of VAT.
During the validity period specified in the offer, the prices of the products offered will not be increased, except for price changes resulting from changes in VAT rates.
All prices are subject to printing and typesetting errors. No liability is accepted for the consequences of printing and typesetting errors; the entrepreneur is not obliged to deliver the product at the incorrect price in the event of printing and typesetting errors.
Article 10 – Conformity and warranty
The entrepreneur guarantees that the products meet the agreement and the specifications stated in the offer, provided that these are second-hand and vintage clothing whose exact condition may vary from one item to another.
Any defects or incorrectly delivered products must be reported in writing to the entrepreneur as soon as possible, and no later than within the timeframe specified in the Return Policy.
Article 11 – Delivery and performance
The entrepreneur takes the utmost care in receiving and fulfilling orders.
The delivery address shall be the address that the customer has made known to the entrepreneur.
The entrepreneur will execute accepted orders with competent speed. All stated delivery times are indicative; exceeding a deadline does not entitle the customer to compensation for damages.
The risk of damage and/or loss of products rests with the entrepreneur until the moment of delivery to the customer, unless expressly agreed otherwise.
Article 12 – Payment
Payment is made via the payment methods offered on the website. At the time these terms and conditions were established, these were: iDEAL, Wero, Klarna, PayPal and payment by card.
The customer has the duty to report inaccuracies in the payment details provided or stated to the entrepreneur without delay.
Article 13 – Complaints procedure
Complaints regarding the performance of the agreement must be submitted in full and clearly specified to the entrepreneur within a reasonable time after the consumer has identified the defects.
Complaints and return requests can be reported via onevintagewholesale@gmail.com.
Complaints submitted to the entrepreneur will be answered within 14 days of receipt. If a complaint requires a longer processing time than can be reasonably expected, the customer will receive a receipt of receipt within that period with an indication of the processing time.
Article 14 – Disputes
The Dutch law applies exclusively to agreements between the entrepreneur and the customer to which these general terms and conditions apply.
Article 15 – Additional or deviating provisions
Additional provisions that deviate from these general terms and conditions must not be to the detriment of the customer, unless the customer explicitly agrees to them, and must be recorded in writing or in such a way that they can be stored by the customer in an accessible manner on a durable data carrier.